What Clients Need To Know

Maintenance of your website makes sure it runs fast and smooth for your audience, and allows you to rank higher on search results.

What Clients Need To Know

What Clients Need To Know 1200 603 Michael Okai

A Simple Guide for BrushPic Clients

Your website is an important part of your business. Keeping it updated helps protect it from
security issues, improves performance, and ensures everything continues to work
properly.
The good news is that basic website maintenance only takes a few minutes each month.

Before You Make Any Updates
Before updating your website, make sure a recent backup is available.

How to Check
Ask yourself:
• Does my hosting provider create automatic backups?
• Has BrushPic set up automated backups for my website?
• Do I know how to restore my website if something goes wrong?

If the answer to any of these questions is “No” or “I’m not sure,” contact BrushPic before
making updates.

Important: Never make updates if you are unsure whether a backup exists

Read this article on: How to back up your WordPress website.

Updating WordPress
Step 1
Log in to your WordPress dashboard.

Step 2
Look for update notifications at the top of the screen or go to:
Dashboard → Updates

 

Step 3
If a WordPress update is available, click:
Update WordPress
Wait for the update to complete and do not close your browser during the process.

Step 4
After the update, visit your website and check:
• Homepage
• Contact page
• Service pages
• Shop or booking pages (if applicable)
Make sure everything looks and functions normally.

If an Update Fails
If you see an error message or your website does not load correctly:
• Stop making further changes
• Contact BrushPic for assistance

Updating Plugins
Plugins provide extra functionality such as contact forms, security tools, booking systems,
and SEO features.

To Update Plugins
1. Go to Plugins → Installed Plugins
2. Look for plugins showing an update notice
3. Click Update Now

After Updating
Quickly test:
• Contact forms
• Navigation menus
• Online purchases (if applicable)
• Booking forms (if applicable)

If anything stops working, contact BrushPic.

Monthly Website Check
Once per month, spend five minutes reviewing your website.
Check:
✓ Homepage loads properly
✓ Contact form works
✓ Navigation menu works
✓ Images display correctly
✓ Website looks good on mobile devices
✓ No obvious errors appear

Security Tips
Use Strong Passwords

Avoid passwords that include:
• Your name
• Business name
• Birthdays
• Common words

Use strong, unique passwords whenever possible.

Review User Accounts

Remove access for:
• Former employees
• Contractors who no longer need access
• Anyone who should not be managing the website

When to Contact BrushPic
Please contact us if:
• The website will not load
• You see error messages
• An update fails
• The website looks broken after an update
• Forms stop working
• Online payments stop working
• You suspect the website has been hacked
• You are unsure whether it is safe to proceed

A Good Rule of Thumb
If you are ever uncertain, stop and contact BrushPic before making further changes.
It’s much easier to prevent a problem than to repair one later.

Copyright © 2026 BrushPic. All Rights Reserved.

Refine and Assure Compliance

Every detail is reviewed for accuracy and peace of mind, so your site aligns with compliance requirements, from proper disclosures to clear client-facing communications, all while maintaining a polished, professional look.